Password Recovery & Account Reset Guide
Recover your account credentials securely via email reset links and time-bound OTP tokens.
How do I reset my lost TutionMat password?
Open /forgot-password, enter your registered email address, and click [Send Reset Link]. Open the email received within 15 minutes, click the secure reset link, and enter a new password.
- Self-service password recovery available 24/7.
- Reset links expire after 15 minutes to prevent unauthorized access.
- Protects coaching financials with cryptographic token validation.
Step-by-Step Password Recovery Process
If you have misplaced your password:
Open Recovery Screen
Link: Forgot Password?Go to /forgot-password or click 'Forgot Password?' on the /login page.
Submit Registered Email Address
Button: Send Reset LinkEnter the email associated with your institute, teacher, or student profile and submit.
Check Inbox & Spam Folder
Email: Reset InstructionsOpen the email from TutionMat and click the secure reset button to open /reset-password.
Authorize Token & Land on Reset Screen
Page: /reset-passwordThe link validates your one-time cryptographic token and opens the secure password change screen.
Frequently Asked Questions
Q:I didn't receive the reset email?
Check your spam or junk folder. Ensure you entered the exact email address used during registration.
Q:Can an admin reset a student or teacher's password manually?
Yes, from /students or /teachers, an admin can click on the user and select [Resend Activation / Reset Link] to send a direct WhatsApp/email reset link.
Q:What if I registered only with a phone number and no email?
Contact your institute administrator who can generate a direct password reset link from the admin management panel.
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